Zendesk Language Translation software is a tool designed to help businesses provide multilingual support to their customers. It translates customer interactions, help articles, and macros into different languages. By integrating with Localize’s platform, it helps you easily manage and update translations within your Zendesk environment. This allows your support team to communicate effectively with a diverse global audience and improve overall customer satisfaction.

The software supports a wide range of languages, including major global languages such as Spanish, French, German, Chinese, Japanese, and many others. It is designed to cater to diverse linguistic needs and allows businesses to communicate effectively with customers around the world.

Zendesk Translation software, integrated with Localize, prioritizes the privacy and security of user data. It complies with industry standards like HIPAA and includes features such as encryption, access controls, and regular security audits. Localize also conducts annual penetration tests and maintains a bug bounty program to identify and address vulnerabilities.

Localize offers flexible pricing and subscription plans to accommodate businesses of various sizes. These plans range from basic options for small companies to more comprehensive packages for larger enterprises. Each plan includes different levels of access to features, support, and translation capabilities. Businesses can start with a free trial to evaluate the service and then choose a plan that best suits their specific needs and budget. For details on subscription plans, refer to this page.

Yes, customer support and training are available for new users of Zendesk Translation software. Localize offers extensive onboarding assistance, including tutorials, documentation, and live support to help users get started. Our customer success team provides personalized training sessions and ongoing assistance to address any questions or challenges. This support ensures that users can effectively use the platform and fully leverage its translation capabilities.