Translate Freshdesk

Offer multilingual support on Freshdesk to increase retention and boost customer satisfaction and success.

Deliver Multilingual Support with Freshdesk + Localize

Serve your customers in every language. Localize integrates with Freshdesk to translate your help center, ticket responses, and knowledge base articles automatically — so your team can support users around the world with ease.

Auto detect new content for translation

Utilize MTs, your translators, or our LSP's

Support for numerous language pairs

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Enhance Customer Success

Break down language barriers in support channels to significantly elevate your customer's experience, ensuring smooth communication and problem resolution.

Improve Customer Success

Significantly improve your customer's experience by breaking down language barriers in support channels.

Build Brand Trust and Confidence

Significantly improve not only retention and sales by increasing consumer confidence in your brand.

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Setup

Effortlessly set up in no time!

How the Custom Integration Works

Step 1

Work with our team to scope your requirements and integration goals.

Step 2

Use Localize’s API, SDKs, and webhooks to build a solution tailored to your stack.

Step 3

Automate translation workflows, sync content seamlessly, and scale globally with confidence.

Q&A

Frequently Asked Questions

How does Localize integrate with Freshdesk?

Localize connects to your Freshdesk knowledge base through a lightweight integration. It automatically detects and translates article content, menus, and categories — no manual work required.

Will this affect my help center design or structure?

Not at all. Localize preserves your Freshdesk design and layout while translating only the visible text, ensuring a seamless multilingual experience.

Does this improve SEO for my help center?

Yes. Localize optimizes your multilingual Freshdesk site for global SEO with localized URLs, hreflang tags, and multilingual sitemaps to help customers find your support content easily.