bswift sought to overcome limitations in their current translation process, including manual human translation and cumbersome configuration processes. The launch of a new platform, coupled with growing client demand for a wider range of languages, compelled bswift to search for a flexible solution that could automate translation, support a broad spectrum of languages, and be implemented quickly, all while remaining cost-effective and easy to manage.
bswift®, a leader in employee benefits technology, administration and engagement, sought to enhance its language support capabilities, with a more flexible, cost-effective, and efficient solution. They desired a dynamic solution that would empower them to confidently respond "yes" to any language need.
bswift sought to overcome limitations in their current translation process, including manual human translation and cumbersome configuration processes. The launch of a new platform, coupled with growing client demand for a wider range of languages, compelled bswift to search for a flexible solution that could automate translation, support a broad spectrum of languages, and be implemented quickly, all while remaining cost-effective and easy to manage.
The Goal:
The implementation of Localize had a significant positive impact on bswift's business: Confidently responding "yes" to any language requirement.
Thanks to Localize, bswift has rapidly expanded its language support beyond initial expectations. "I can say yes to every request to delight our clients, and we do say yes,” York said. He also noted, “One team member called me, and said: "It's magic.’”
Conclusion:
By partnering with Localize, bswift successfully transformed its translation process. The company now enjoys a streamlined, efficient, and cost-effective solution that empowers its growth and enhances its ability to serve an even wider range of clientele. Localize has enabled bswift to not only meet the diverse needs of its clients but also to further differentiate its industry leading solution in the market.